Collections

🚚

Free Shipping

Joy delivered, no extra charge

💰

Best Prices

Honest deals, happy hearts

🔁

Easy Returns

Because comfort matters

💬

24/7 Support

Always with you

Questions? We’ve Got You Covered

How long does shipping take?

We process all orders within 1–2 business days after payment confirmation.

Once shipped, delivery usually takes 3–7 business days across India.

South India deliveries typically arrive faster (2–4 days) depending on courier routes.

Do you offer free shipping?

Yes! We offer Free Shipping across India on all prepaid and COD orders.

There are no hidden charges — the price you see is the price you pay.

Can I return or exchange a product?

Absolutely. You can request a return or exchange within 5 days of receiving your order.

Just make sure the item is unused, unwashed, and in its original packaging with tags intact.

We’ll guide you through the easy return process — simple, honest, and stress-free.

Do you offer Cash on Delivery (COD)?

Yes, we do! You can choose Cash on Delivery during checkout on most products.

No extra charges — just easy, worry-free shopping.

What if the product is damaged or defective?

We’re so sorry if that happens — and we’ll make it right immediately.

If you receive a defective, damaged, or incorrect item, contact us within 24 hours of delivery.

Share a photo or short video, and we’ll arrange a replacement or full refund at no extra cost.

How do I track my order?

Once your order ships, you’ll receive a tracking link via email or WhatsApp.

Simply click the link to see your package’s live journey to your doorstep.

If you don’t receive the tracking link within 48 hours, reach out — we’ll assist instantly.

Is it safe to shop from Grazale Venture?

Yes — your trust is our foundation.

Our website uses SSL encryption and secure payment gateways like Razorpay.

We never store your card details, and your personal information is always protected.